Responsible Gaming
Gaming Should Be Entertainment
At Refuge Marathon Project, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Set a budget before you play, stick to it, and remember that the house always has an edge. If gaming stops being fun, it's time to take a break.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our services. We take age verification seriously and comply with all Australian gambling regulations.
If you are under the legal age, please do not access our site. Parents and guardians are encouraged to use filtering software to restrict access to gambling websites.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Spending more time or money on gambling than intended
- Constantly thinking about gambling or previous gaming sessions
- Needing to gamble with increasing amounts to achieve the same excitement
- Feeling restless or irritable when trying to cut down or stop gambling
- Using gambling to escape problems or relieve stress
- Chasing losses by returning to gamble more to recover money lost
- Lying to friends, family, or others about the extent of your gambling
- Jeopardizing relationships, education, or job opportunities due to gambling
- Borrowing money or spending savings to fund gambling
- Feeling a sense of desperation about your gambling activity
If you identify with any of these signs, support is available.
Self-Help Tools & Controls
Most responsible gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a given period
- Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've spent
- Time-Out: Take a temporary break from gaming for a set period (hours to days)
- Self-Exclusion: Exclude yourself from gaming services for an extended period (weeks to years)
We encourage you to use these tools proactively. Speak with our support team about activating any of these features on your account.
Support Organizations
If you're struggling with gambling, professional help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support for problem gambling in Australia
- Lifeline Australia: 13 11 14 — General crisis support available 24/7
United Kingdom
- GamCare: www.gamcare.org.uk — Free support for problem gambling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Evidence-based resources and support
United States
- National Council on Problem Gambling: www.ncpgambling.org — Referrals to treatment and support services
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and resources on responsible gaming
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support — many people have successfully overcome gambling problems with professional assistance.
Contact one of the organisations listed above, speak to your doctor, or call a helpline. Support is available 24/7 in many cases, and help is always free and confidential.
Gambling should be fun. If it's not, it's time to get help.